Our Commitment to User Privacy
Our Commitment to User Privacy This Policy explains how Shenzhen Dash Banking Software Co., Ltd. (referred to as "Dash") protects and manages your personal data. It outlines:
- The types of data we collect when you use or engage with our applications, products, services, or websites (collectively referred to as "Services").
- How we manage your data throughout your interaction with our Services.
- The choices you have regarding the management of your data.
This Policy applies to information we collect when you access and use our Services. Please read it carefully. By continuing to use or access our Services, you agree to the practices described here.
We Limit the Use of Your Personal Data Dash only uses your personal data for the following purposes:
- To provide, maintain, and improve our Services.
- To verify your identity.
- To communicate with you about our Services, including updates and new features.
- To protect the legal rights, property, and safety of our Services and users.
Sharing Personal Data with Merchants We may share your personal data with merchants if you initiate a Payment Dispute for a transaction involving them.
We Collect and Use Data Data We Collect: We may collect the following information:
- Your name, email address, phone number, birth date, government-issued identification number, payment information, and other details required for account setup, identity verification, or transaction completion.
Other Data:
- Transaction Data: Information about when, where, and how a transaction occurs, including devices and payment methods used.
- Device Data: Information such as hardware model, operating system, unique device identifiers, and mobile network data generated by your interaction with our Services.
- Location Data: Data used to prevent fraudulent activities.
- User Data: Browser data, Internet Protocol ("IP") addresses, and other details about how you interact with our Services.Cookies: Small data files stored on your computer or mobile device to manage your engagement with our Services and collect aggregated data.
- Beacons: Small electronic images embedded in our Services or emails to deliver cookies and track user engagement.
- Profile Enhancements: Optional profile pictures or additional information you provide to personalize your account.
Sources of Information To ensure you use our Services legally and safely, we may collect data from the following sources:
- Directly from you: When you submit information or allow us to access certain data.
- Your devices: Information about how you interact with our Services.
- Third parties:
- Identity Verification: Data from third-party verification services and public sources.
- Eligibility, Compliance, and Fraud Prevention: Data from third parties for investigations, eligibility checks, fraud detection, or compliance with applicable laws.
We Share Personal Data Under Controlled Circumstances We may share your personal data under the following circumstances:
- With third parties providing services on our behalf.
- With entities involved in processing payments.
- With government agencies or law enforcement to comply with legal requirements.
- With other parties to protect the security or integrity of our Services or users.
- During negotiations or transactions involving mergers, acquisitions, or sales of company assets.
- With your consent.
- As aggregated and anonymized data that does not identify individual users.
Security We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, loss, or destruction. Our security measures include:
- Data encryption.
- Firewalls and server authentication.
- Strict access controls for staff and third-party service providers.
Choices:
- Personal Data: You can update or correct your personal information via your Dash account or request account deactivation. We may retain your data as required by law.
- Location Data: If you deny or revoke location access, certain Services may not function properly. You can uninstall our applications to stop data collection.
- Cookies: You can configure your browser to reject cookies; however, this may affect the functionality of our Services.
- Marketing Messages: You can opt out of promotional emails or texts, though we may still send service-related communications.
- Notifications: Our Services may request permission to send notifications. You can disable these at any time without affecting your access.
- Do Not Track: Our Services currently do not alter behavior based on "Do Not Track" signals from web browsers.
Cookies and Tracking Technologies We use cookies and similar technologies to analyze trends, administer our website, track user activity, and collect aggregated demographic information. You can control cookie settings through your browser.
Third-Party Analytics Services We may use third-party analytics tools for research, auditing, debugging, and measuring interactions with our Services.
Third-Party Data Our Services may include links to third-party websites that operate independently. Our Privacy Policy does not apply to these websites, and we are not responsible for their practices.
Changes to this Policy We may update this Policy periodically. If changes significantly affect how we use your data, we will notify you in advance. Updates will take effect on the "Effective Date" specified. If you disagree with any changes, you may cancel your account. Continuing to use our Services indicates your acceptance of the updated Policy.